Everything You Want to Know

HostStand AI connects to your business phone line. When a customer calls, the AI receptionist greets them, answers questions, books or updates appointments, takes messages, and routes urgent calls, just like a trained front-desk team member would.

Each business gets its own HostStand AI number that connects the AI to your callers. You can pick a local area code to keep your brand consistent. Many businesses use it alongside their main line to handle overflow or after-hours calls.

Yes. You keep your current number and use call forwarding so customers never notice a change. Calls can forward automatically when the line is busy, unanswered, or after a certain number of rings.

You decide. HostStand AI can pick up immediately, act as overflow support, or wait a few rings before answering. Adjust this "human answer window" anytime in your dashboard.

No software, no new hardware. HostStand AI runs entirely in the cloud and connects to your existing phone setup in minutes.

Yes. Setup is simple and guided. We walk you through linking your number, adding your details, and customizing responses. Most businesses are live the same day.

No. HostStand AI supports your team by handling routine calls so they can focus on the customers in front of them. Think of it as the extra team member who never takes a break.

Yes. It recognizes natural language and understands context. When a caller says "Can I get an appointment for two tomorrow at 7?" or "Do you take walk-ins?", it responds accurately and conversationally.

Yes. During setup you teach it your services, hours, pricing, directions, and any other key information. From then on it responds with your exact details, and you can update them anytime.

Absolutely. HostStand AI is available 24/7 so customers can book or get answers any time, even when you are closed.

It follows your custom fallback workflow. You choose whether it transfers the call to your team, takes a message, or schedules a callback. You are also notified so the AI can be updated for next time.

Yes. English and Spanish answering is included on every plan, with additional languages available, so every caller feels welcome.

Yes. Each location gets its own hours, greeting, and knowledge base, all managed from one dashboard.

Yes. Pick from several natural-sounding voices and choose a tone that fits your brand's personality, from casual and friendly to refined and professional.

Yes. You have complete control over what your AI receptionist says, from the greeting to the goodbye and everything in between.

Anytime. Updating your hours, policies, or services is as simple as editing your business profile, and changes take effect immediately.

Yes. Every call is logged in your dashboard with recordings, summaries, and transcripts so you can review activity and keep improving the experience.

Plans start at $199 per month for unlimited calls with every feature included. No per-minute charges. See the pricing page for full details.

No. Plans are month to month, and you can cancel or pause anytime.

No. Every plan includes unlimited calls for one flat monthly fee, so a busy month never means a surprise bill. Genuinely extraordinary, non-standard usage may need an Enterprise plan, but normal business calls are never metered.

Yes. HostStand AI runs on HIPAA-compliant, SOC 2 Type II, and PCI-compliant infrastructure with bank-level encryption, and we never sell personal information. See our Privacy Policy.